Brand new, never used, and no defect. Included items: Original Ray-Ban box, Original Ray-Ban case, Ray-Ban cleaning cloth and Rat-Ban booklet included. Important note: for the great majority of people, 90% of our customers, Standard Size is the correct one. It's very likely it's going to be the correct size for you too.Used items are NOT eligible. Credit will be issued in the same form as payments received.